Entries Tagged 'marketing' ↓

Everyday we are bombarded by an endless stream of marketing messages. They are on the radio, TV even our cereal boxes so it’s little wonder that more and more of us are becoming increasingly cynical about marketing.

People can spot hype a mile away and they don’t like it. If they think they’re being sold they’ll do their upmost to make sure they don’t buy.

Getting your sales message under their radar

Today, more than ever, copywriters and marketers are having to be more subtle about how they pitch to their audience.

It’s no longer the case that you can blast out an advert or sales letter and people will hand over their credit cards. Money’s tight, people are becoming more canny so you have to get clever.

6 ways you can market below radar

1. Statistics – convert your marketing pitch into numbers. This will disguise it from those who think they can spot “sales speak” a mile off. Try something like “95% of dog owners reported a marked improvement in behaviour after following SITS training video”.
2. Make the most of your pictures – pictures always add to your copy so make the most of them. If you add a picture you can be sure your reader will look for the caption, so make sure you give it to them. Rather than something lame like “Puddles hand cream 30ml” try something like “Puddles hand cream – used daily gives youthful, glowing skin”. Because the caption is describing the picture they assume it is the TRUTH.
3. Testimonials – these work really well if they are attributed to someone your reader might have hear of. Then you get the “well if it’s good enough for them, it’s good enough for me” response.
4. Case Studies – in a similar way to testimonials, case studies help add the ‘human’ sales angle. And people to love to hear real life stories.
5. Frequently Asked Questions – whether you are a fan of these pages or not, they give the ideal opportunity to add more reasons why people should buy. For example if there is a question such as “What if SITS training course doesn’t work on my dog?” The answer would be “Not a problem as you are covered by our full money back guarantee.”
6. Flattery will get you everywhere – cuddle up to your reader as you write to them. Make them feel special – share a secret with them – “Some people haven’t yet discovered SITS training plan. But as you and I know it’s worth the investment because a well trained dog is a happy dog.”

You product is amazing, you know that but you’ve got to get your reader to understand that too. But thanks to the many hyped up marketing messages around, your audience is growing increasingly sceptical.

By using these techniques you’ll slip under their “hype radar” so you can make your point and convince them you’re product is for them.

Sally Ormond – freelance copywriter

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Marketing is always changing and evolving.

It wasn’t that long ago that the staple diet of the professional marketer was newspaper ads and Yellow Pages entries. Today, if you want to be found you have to be on line.

The age of the web has developed the art of copywriting to a new level. Now copywriters have to be able to create compelling copy that convinces people to buy and spiders to rank them within the search engines. The art of the SEO website copywriter is one that is mystical and magical – it is no longer about writing nicely. Today you have to know what keywords to use, where they should be put, how you should link effectively between websites and web pages… they truely are magicians of the modern day.

If you don’t keep up with the changing fortunes of marketing your company will be left high and dry.

Keeping up with the copywriting ‘Jones’s’

Whether your company has its own inhouse copywriter or hires a freelance copywriter – hang on, you do use a copywriter don’t you?

You don’t? You could be heading for trouble then.

A recent post from Bryan and Jeffrey Eisenberg & Associates on What Marketing Skills Will be Needed in 2010 and Beyond? highlights the importance of the copywriter.

Copywriting is vital for businesses to survive in an increasingly competitive market place. I illustrated this in an earlier post called 4 Reasons Why Copywriting Servcies Work.

In this post I talked about the Kelloggs effect:

During the depression of 1929-33(ish) Kelloggs in the USA (whose cornflakes were a health food at the time) continued to promote as heavily with adverts, posters etc as they had been doing before that. By the time the depression was over there were no other breakfast cereals that anyone had heard of and Kelloggs achieved almost instant market domination, a position they’ve held ever since.

So what are the 4 reasons why copywriting services work?

1. They keep your product/service visible in the market place and therefore in the forefront of your customers’ mind.
2. Well written copy will increase your credibility within the market place.
3. Professionally written persuasive copy will help you by increasing your sales through targeted leads and web traffic.
4. By hiring a professional to write for you will free up your time to do what you do best.

Therefore it is a no-brainer. To make your company thrive and stand out in the market place you need to invest in professional copywriting services.

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Most emails sent today are HTML which carries an extra benefit – the hyperlink. This little fella allows you to direct your reader to a website for further information or an opportunity to immediately buy or sign up to an offer.

But if your email is to be interesting you will need to make sure it is appealing to your reader.

1. Be friendly

Write as you would a letter – use a salutation, if you can, personalise it with the recipient’s name. This adds a personal touch and begins to build a relationship. Always remember to close it in a professional way too.

1. Communicate in a glance

A solid wall of text isn’t going to be very appealing. Use headings and subheadings to allow the reader to see at a glance what information the email holds.

1. Don’t make them wait to the end

You will want to include within your email a link to your offer, but don’t leave it until the end. Buy incorporating it within the email several times you are allowing your reader to click through to it as soon as they have made their buying decision.

1. Short and sweet

There are times when you’ll want to communicate a lot of information to your reader, but sending an incredibly long email is a no no. Give them a taster of what you want them to know and then ask them to click for more information. That link can them take them through to your website or blog where the full article is shown.

1. Benefits and features

As in your website copy and sales letters, make sure you add in your features and benefits. You don’t have to include everything, just the most important ones in relation to what you are writing about.

1. Don’t forget the opt-out

Always, always, always include your opt-out link in all your email communications.

Don’t forget, your emails don’t always have to sell. To enhance your relationship with your customers use them to also share information that might be useful to them. By giving away free hints and tips you’ll help build trust and credibility and strengthen your relationship.

Read also:

Is EMail Marketing Right For You?

Email Marketing – It’s All In The Subject Line

Sally Ormond – freelance copywriter

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Email marketing provides businesses with a quick and inexpensive way to reach hundreds of customers instantly. It has revolutionised marketing – but its impact has also been lessened by the spammers out there.

Spammers are email marketers who fill millions of inboxes with unsolicited messages. The problem is their abuse of the system has made in increasingly difficult for genuine businesses to use this method.

You used to only have to worry about having a strong message to make sure your email got read. Now you have to prove it’s not spam.

What is a spam email?

Spam is unwanted email that is delivered to thousands of recipient simultaneously. Obviously you could argue what constitutes ‘unwanted’ email until the cows come home but as a general rule if the email comes from someone you don’t know it is perceived as spam.

When you should use email…

• To tell your customers about new offers
• When sending advice, useful information to enhance your customer service
• Keeping leads warm by staying in touch
• Following up contacts in a sales campaign (e.g. to encourage sign-ups etc).

All of these have one thing in common – they are concerned with building relationships with your customers and keeping them up to date.

…and when you shouldn’t

• Prospecting – this can be seen as an annoying and impersonal method of initial contact
• Generating leads  - again this is impersonal and your email will be deleted
• Using rented lists – you have no relationship with these contacts so you’ll be seen as a spammer

If you want to market through email your best bet would be to develop your own opt-in list – if you have the recipient’s agreement for you to send information to them they are more likely to buy from you at some point.

Build your own list

Building your own opt-in list is fairly straightforward but it can take time. Therefore you should start immediately rather than wait until you have a campaign in mind.

You can attract opt-ins through your website (give away a free report in exchange for their details), your reply devices and your order forms.

Your request doesn’t have to be complicated, simply:

• Ask for their email address
• Ask for permission to send emails to them
• Tell them exactly what kind of emails you will send them
• Assure them you won’t share their contact details with anyone else

Of course, one thing to remember is that you must create an opt-out. This should consist of a reminder of why they are receiving the emails (i.e. they requested updates) and an opt-out link which will take them through to a webpage which automatically removes them from your mailing list.

Before you know it, you’ll have an in-house marketing list.

Further reading:

Email Marketing – It’s All In The Subject Line

Work You Way Towards The Perfect Email Body

Sally Ormond – Freelance Copywriter

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Adjectives and adverbs – they have their place but not in your sales copy.

When writing to sell, be to the point, clear and precise. Littering your copy with qualifiers detracts from your message. They will turn an excellent piece of copy into a lame, unexplosive whimper.

To make an impact your copy should be littered with high impact verbs – powerful language that will make your reader sit up and take notice. This isn’t always easy to attain and may take several drafts before you are anywhere near close.

Ali Hale has written a great post about these vampire words sucking the life out of your writing on Copyblogger. If you want your writing to stand out and be noticed grab that garlic and stake and banish the little critters from your headlines and body text.

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