Entries Tagged 'online marketing' ↓

I have been a copywriter for a while now and many of the projects I am commission to carry out involve search engine optimisation.

That’s hardly surprising considering the importance of online marketing to today’s businesses.

People’s attitudes to online search are changing. Companies are now recognising that if they want to open up their businesses to new markets they have got to get to grips with SEO and keyword identification.

Keyword research

Most people ‘get’ keyword research these days.

They understand that the words they have to target are the ones their customers are searching for. That list might include the particular product that they sell or their geographical location etc.

Usually the list of keywords I am given are pretty relevant – they cover the products/services and will drive targeted traffic to their website.

But the problems start when it comes to allotting keywords to the copy – how many should each web page target?

Common misconceptions

When investing in SEO most people want to maximise their ROI and use SEO to get found for every keyword or phrase they can think of.

For a start, initially, that’s not practical. Over time as they build links and relevant content, they will see rankings for most of their keywords (the level of their ranking will depend on the competitiveness of the term they are targeting). But from the outset, SEO takes time and the early results will be found with the least competitive words.

The second problem is that many people view their website as their Home Page. By that I mean they want to load their Home Page with all their keywords.

So, for example, if they sell silver jewellery, their keyword list may look something like:

• Silver jewellery
• Silver jewellery suppliers Suffolk
• Silver jewellery gifts
• Gifts in silver
• Silver necklace
• Silver bracelet

You get the idea.

Now, to try and include all of those words on one page is complete madness because the resultant text won’t encourage anyone to buy.

Using keywords the right way

For starters you must remember there is more than one page to your website. Plus, Google and the other search engines also recognise this as each page is indexed individually. Therefore you should be targeting different keywords on different pages. The keywords should also be reflected in your navigation and page titles.

With regards to the number of keywords per page, you should only look to target 2 (3 max) primary keywords. You can of course incorporate long tail keywords (i.e. your primary keywords plus modifiers) but trying to target more than 2 can create unwieldy text.

The main point of your website copy is that it should be relevant, interesting and compelling. The traffic your keywords attract must be drawn in by your text and encouraged to buy – otherwise what’s the point?

By researching your keywords, using them to structure your website and then target each page for different keywords will maximise your chances of SEO success.

You know you have got to get to grips with SEO if you want your website to get noticed.

You also know a big part of that strategy will be the building of back links which means one thing – blogging.

The regular production of blog posts relevant to your business is essential to:

• Boost your link building activities
• Drive traffic to your sales site
• Add value to your customers
• Position yourself as an expert in your field
• Increase your online exposure

Whether you are a writer, designer, plumber or manager you can utilise the power of blogging to drive targeted traffic to your website.

But there’s always one thing that holds people back from giving it a go…

What on earth do I write about?

A blank mind coupled with the idea that you don’t have time to blog usually means you don’t try.

But there’s so much you could write about.

If you’re a copywriter like me you can provide tips on sales writing, marketing and using social media. If you’re a web designer you can talk about new thinking in your industry, how to structure a website, or how to get the most out of your site.

But what if you’re a manager, or supplier? You can still blog about your core business. Give hints and tips – if you are an intermediary to source gardeners for people, for example, you can blog about garden related issues, what to look for in a gardener – perhaps you could even get some of your gardeners to guest blog for you.

As long as what you are blogging about is relevant to your business it will help drive traffic if you utilise your keywords as anchor text back links (in the way I’ve linked the word ‘copywriter’ above).

How to get your ideas

That all sounds fairly straight forward but even I will admit to getting writers’ block now and then.

So when your mind goes blank what do you do?

Well, here are 8 tips to help you banish the dreaded block for good:

1. Fresh air brain storming

Get out of the office and go for a long walk. The fresh air and change of scenery will do wonders for your blankness. Take a note pad or Dictaphone with you so you don’t forget your blinding flash of inspiration when it strikes.

2. Write what you like

The best way to get the creative juices flowing is to write about something that interests you. You will already have the knowledge so no research is necessary and your passion for your subject will shine through.

3. What if…

Reading around your subject is a great way to spark ideas. Take a look at other blogs in your industry and see what other people are saying. If you find their writing interesting think about the subject from a different angle – that’s where the what if comes it.

4. Outline

It’s not very often someone can sit down and write an article straight off. If you have ideas buzzing round your head but can’t quite form them into an article list them as bullet points. This visualisation of ideas can often help you flesh them out into an interesting blog post.

5. Put it away

If you have managed to get a few ideas down but somehow it still doesn’t seem to gel, put it away for a day or two. Fresh eyes can often help craft it into an interesting and thought provoking post.

6. Magazine time

As with number 3, reading any sort of material can help the creative process – they don’t even have to be from your industry. An article in a magazine or newspaper can trigger an idea especially if a topical event can be seen to affect your industry.

7. Fancy a coffee?

Relaxing your mind will refresh it. Meet up with some friends for a coffee and a chat. Again you never quite know what will come out of your conversations; they could stimulate a great article idea. But if not, at least you’ve had time to recharge your batteries before returning to your desk and trying again.

8. Swipe file

No, I’m not talking about plagiarism! Your swipe file can be electronic or paper and should contain items you find of interest. As a writer, if I come across an effective sales letter I’ll save it, if I receive a brochure that’s particularly eye catching, I’ll save it. If I read a great article, I’ll save it. All of this is great information that can be used for inspiration when I need it.

Blogging is a great business tool and one that shouldn’t be ignored. Everyone can blog regardless of their industry or skill set. So give it a go – once you get the hang of it you’ll find that you really enjoy it.

Congratulations, you’ve taken the bull by the horns, spent a shed load of cash on search engine optimisation, you’re website is finally in the top 10 for your chosen keywords so you’ve made it, right?

Wong.

Yes, you’re ranking well but there’s something missing…you’ve got no traffic.

Is that possible? Can you have a top ranking website that doesn’t get traffic?

The simple answer is yes and it’s probably caused by one of these three reasons:

1. You’re Not Really Ranking
2. Your Keywords Don’t Deliver
3. Your Results Don’t Get Clicked

Confused?

This post on seomoz.org explains all. Entitled I’m ranking, so where’s my traffic it explains why, despite your bank balance’s best efforts, you’re not getting traffic to your website.

It could be anything from distortion from Google’s personalised search results, badly chosen keywords or the fact that you’re not attracting those all important clicks when you do appear in the search results.

If you’re website isn’t performing as you think it should, it’s well worth taking a few minutes out of your day to read this article – it could help turn your under-performing website around.

A beginner’s guide to social media interaction

Social media – does it strike fear into your heart?

Do you suddenly experience hot flushes when someone asks if you’re on Twitter or Facebook?

Do you have the blankest of all blank moments when it comes to starting your blog?

You’re not alone. Those that ‘get’ social media make it look effortless and will wow you with their success stories. Those that don’t ‘get’ social media will tell you it’s a complete waste of time.

One of the biggest hurdles a social media newbie will experience is working out what they’re going to say, when they’re going to say it, and how to interact with other people.

I have put together a few tips to help you on your way and to demystify some aspects of social media.

How should I look on social media?

Once you’ve set you account up, you should upload your avatar.  Some people upload company logos, others don’t upload anything and just use one of the platform’s generic images.

First off, use a photo of yourself and not your company logo, especially if you’re a sole trader. People like to know who they are interacting with. If your company is a partnership or larger organisation, try adding a photo of the person that tweets on your Twitter home page.

Use a good photo (not something that’s grainy or hard to make out), and a recent one. That way you’ll avoid the embarrassing moment when you meet face to face and you’re unrecognisable.

How do I follow people?

As you know Twitter is a social media platform where you gather ‘followers’.

If you want to control who follows you, you can protect your tweets so people have to ‘apply’ to follow you. The only problem with that is that you come across as being very secretive and unapproachable and therefore may actually put people off interacting with you.

One thing I’m often asked is what if you don’t want someone following you? Well you can block them if you want but the main thing to remember is that you don’t have to follow them back if you don’t want to.

The most important thing about Twitter is that you follow people you want to follow and that you interact with your followers. Very few people will check out who’s following you first before they decide whether they want to or not. A following decision is usually based on:

• Who you are?
• What you have to say?
• Are in an industry relevant to them?
• Are your tweets interesting?

One of the great things about Twitter is that it makes people accessible – people you wouldn’t normally have contact with. But don’t worry if not everyone follows you back. Celebrities for example don’t always return your follow.

As for whether it’s the done thing to follow your competition, why not? They’ll follow you and you can learn a lot about them from their tweets. Most people enjoy interacting with people in the same industry. As a freelance copywriter I follow a number of fellow scribes and enjoy interacting with them, exchanging stories and tips for best practice.

What should I say?

The first thing to remember is that social media channels are social – they’re not paid for advertising space which you can constantly promote your business through. If you do, you’ll become very lonely very quickly because people will get fed up with your constant spam.

Comment on other people’s tweets/posts/blogs and promote them to others if you find them interesting.  If someone shares your content by retweeting, thank them but don’t retweet their praise and then thank them – that’s bad form.

If you want to retweet something (or blog about someone else’s work), make sure you credit the original source. Also if someone does retweet your content, comment on your blog or post something on your Facebook page, thank them.

What else do I need to know?

When inserting links in your blogs, tweets or Facebook updates, make sure you always disclose whether they are affiliate links, or a link that you’ll benefit from in some way – be honest.

In the same way, if you’re writing about a client or using them within a case study etc., make sure you mention them and link back to them.

I get the interaction stuff now, but how can I promote my business too?

Blatant and constant self-promotion will be frowned upon, but that’s not to say you can’t promote your business.

Giving great information and sharing with others will show you as someone who is knowledgeable, approachable and an all round good egg.

If you have special offers you want to promote, tweet about them but not constantly.  And balance your own promotional tweets with plugs for other people.

Plus if you want to encourage people to retweet your stuff, make sure you leave room for them to do so. Tweeting something that’s 139 characters long doesn’t make retweeting very easy.

The final aspect I want to cover is the use of direct tweets and direct messages on Facebook. Promotions made this way are really annoying because you are targeting people specifically – it’s a bit like having a doormat full of junk mail all day long.

Go forth and socialise

If you’re not already on social media, do it. It’s not scary, it doesn’t have to take over your life and it can be great fun and a great source of new business too.

Using Facebook (I’m at freelance copywriting) and Twitter (@sallyormond) have been great for my business and they can be for yours too.

Feel free to follow me and ask for any pointers, I’ll be happy to help you get to grips with the wonderful world that is social media.

More companies are beginning to utilise the power of online content marketing. It enables them to educate, communicate and, influence readers generating a stream of new customers.

However too many understand it is what needs to be done in today’s online world but jump in without thinking.

Their lack of strategy, experience, understanding and their unrealistic expectations lead to the onset of apathy and bewilderment resulting in the misguided belief that online content marketing doesn’t work.

But as a copywriter, I have been using online content marketing to promote my business for the past 4 years and it really does work. You just have to know what you’re doing.

Get an online marketing plan

The number one mistake made by companies that launch headlong into content marketing is their lack of empathy with their readers.

They write about what they want to know about rather than what their readers want. It’s this disparity that leads to a big fat nothing in the effectiveness of their marketing.

So before you even consider blogging, tweeting or Facebooking you must find:

• What they’re looking for
• How they want it presented (their content preference)
• When they need the information

How do you find that out?

There are a number of ways you can research the information you need to know –

Ask them – the good old fashioned survey either through email, blogging or just asking them face to face. Do they need ‘how to’ guides? If so, what format (eBooks, video, podcast etc)?

Analytics – look at your website analytics and see what they’re looking at. If your website has a video on it and it’s not getting any hits, perhaps your visitors are trying to tell you something.

Social media – if you‘re using social media, listen to what your customers are saying, that can give you some great clues about what their needs are.

Keywords – going back to your analytics, the data on your keywords can tell you a lot about what people are looking for, the words they use to find you etc.

If you want your content marketing to be successful you must listen to your customers and provide them with what they want, when they want it and in a format they like.

Of course not everyone will want the same things so your strategy will have to flexible. But listen, understand and then react.