Entries Tagged 'online marketing' ↓

Does that sound familiar?

Come on, be honest, I bet at some point you’ve muttered those 4 words.

You’re not alone; it is the most frequently proffered excuse for someone not to do social media (closely followed by “I don’t understand all that stuff”).

Blogging, Facebook and Twitter (amongst others) can and will do wonders for your online marketing. They are the tools to use to build your credibility, offer advice, become an expert in your field and get to know other business owners and your customers.

Most people understand they need to do it but, at the same time, they say they don’t have the time.

Marketing time

If you have avoided social media marketing let me ask you a few questions:

• Do you go out networking?
• Do you spend time writing and submitting small adverts?
• Do you do call/warm calling?
• Do you send out mailings to attract business?

I’m sure you do at least one of those activities regularly. So if you can build those into your working day, why can’t you slot in some social media time?

At the end of the day social media is just another tool in your marketing armoury. But it is a tool that can carry your voice a lot further than an advert or phone call. Blogging, Facebook and Twitter help you reach your audience directly. You can start conversations with them and interact with them.

One thing a week

Get yourself started by doing one task per week.

It could be writing and scheduling a few blog posts, write an article, submit your website to an online directory, post to Facebook or getting to grips with Twitter.

By breaking down your marketing into manageable chunks, you’ll find it easier to cope.

Before you know it, you won’t have to pay a small fortune for a tiny little ad that’s surrounded by your competitors in a magazine with only a small circulation. You won’t have to make those cold calls anymore and you can say good bye to those tedious and unfruitful mailings.

You will only get something out of social media if you’re prepared to put something in – your time. We’re not talking hours – just a few minutes a day will make a difference.

Come on, make your time work harder for you and get cracking on your social media marketing strategy.

If you’re already ‘working it’ leave a comment and share your experiences with us. Tell us what worked for you and what didn’t. Have you had any successes? If so tell us.

Plus, stop by and say hi on Twitter and Facebook.

A new wave of marketing is taking over.

OK, to be honest it’s not that new but it is changing the way you do business.

Cast your mind back to the way it used to be done. Marketing your products and services involved paying vast quantities of cash for newspaper or magazine articles – one little add competing with hundreds of similar ads.

You sent cold mail shots or put inserts in your local paper…which usually ended up in the bin or used as an impromptu coaster.

Finally you unleashed your secret weapon – the cold call. Every day you would sit with your list of phone numbers crossing them off one by one as you doggedly dialled them in the hope that one day someone would say ‘yes’ rather than ‘**!~~~@@#####’.

“But it works!” I hear you cry. Does it really?

Do you love having your evening interrupted by an unsolicited call trying to sell you double glazing? Do you enjoy your working day being interrupted by a persistent stationery salesman who just won’t take no for an answer?

I didn’t think so.

And is the one sale to the person who said yes (just because you happened to phone them at the exact moment they were considering buying an entire set of Encyclopaedias)really worth hacking off the other 299 people?

Forget ROI and think ROR

Social media marketing has opened up a wealth of new opportunities for businesses.

Now you have the opportunity to listen, engage and converse with a massive market place. You can tweet with people and offer advice when they are in need of your help. By helping them and giving them tips you’ll build trust which could land you some serious sales.

So what’s stopping you?

Many businesses are obsessed with ROI – and the one thing that’s very difficult to measure through social media is your ROI. But you can’t think of it that way. What’s far more important to your business is the ROR – return on relationships.

Listening and talking to people is worth its weight in gold. Giving timely advice when people need it will show your company as one that cares, that wants to help, and that’s open and approachable. In other words, your company is one that will be good to do business with.

As a freelance copywriter I use social media a lot. By listening to my followers on Twitter (and others through searches) I can step in and offer advice and guidance when they need it the most.

What have I gained from it?

• New clients
• Great friends
• Help and advice when I’ve needed it most
• More traffic to my website and blog
• Service providers
• A lot of fun

So what are you waiting for?

Get yourself online and join in the conversation. If you need some pointers follow me (@sallyormond) and I’ll be happy to show you the ropes.

Are you the type of person who breaks out into a cold sweat whenever you hear the term search engine optimisation?

To many it seems to be one of those mythical beasts that you can only tame if you’re armed to the teeth with an array of magical implements.

Well fear not for your knight(ess) in shining armour is here to save the day.

There are 5 very simple SEO checks you can make right now. Open up another browser window and pull up your website.

Ready?

OK, first things first. Let’s take a look at your website structure:

1. Looks aren’t everything

That’s something my mum was constantly telling me when I was growing up.

Take a look at your website – this one is especially pertinent for all owners of custom built websites. For many business owners the ‘look’ of their website is at the top of their list. It’s the part of the process that takes the biggest budget because they want theirs to be prettier than anyone else’s.

The problem with custom builds is that, sometimes, looks are at the expense of SEO, especially if you’ve been seduced by flash. Yes, it looks lovely but unless you’ve got some magic going on in the background coding it’s not going to help your search engine optimisation one jot.

Template websites – love them or loathe them – tend to be more SEO friendly from the start. If there are any web designers out there who want to disagree or comment further please do so, I’d love to hear your take on the design vs SEO debate.

Next we move on to how to get found in the first place, yup, the dreaded keyword research bit.

2. Keywords

Remember this post is all about simple SEO checks so I’m not going to delve into the realms of thorough keyword research.

Take a minute to jot down the top 3 words that you would use as a Google search to find your website.

For example I would choose copywriter, freelance copywriter and possibly Suffolk copywriter to get a geographical tag in there. Next ask a friend or colleague to do the same, in fact ask as many people as you like to do the same and eventually you’ll have a list of keywords.

You may not think that’s very scientific but it will give you keywords that real people would search under for you.

Next you do the hard bit and work out how competitive they are and which ones are the best to tackle (you’ll need to use something like Google’s free keyword research tool for this). The chart below should help you work that bit out.

It’s also a good idea, before you make any changes to your site, to search under the terms you decide on and write down your current ranking so you can watch in awe as your site rises ever higher.

That’s your keywords done, so what’s next? Well it’s back to your website.

3. All present?

If you want your site to rank for your identified keywords they need to be in your copy. That doesn’t mean cramming them into every sentence on the page. But rather weave them into the text in a couple of places.

Your headings and sub headings are always a good place to put them and in your title tags.

OK, so now you’ve got your words in your website copy, what’s next?

4. Power content

The next thing to do is write a page or blog post centred on your keywords (one for each keyword). Again that doesn’t mean stuffing, but using your keywords wisely (e.g. in a post of about 200-300 words, use your keyword 2 or 3 times).

Try and use it in your headings to give it more prominence. Once you’ve published these on your website you can then use them on your social media sites too (e.g. your Facebook page) and link back to your site using the keywords as your anchor text links.

With me so far? For the next bit you’ll need a bit of help.

5. Get votes

Every link that comes into your website acts like a vote of confidence in Google’s eyes. The more you have, the more authoritative you are.

So ask friends and colleagues to link to you (like a link exchange) using contextual anchor text links.

OK, so these 5 tips aren’t the most comprehensive SEO techniques but they can and will make a difference. So what have you go to lose? Give them a try and the come back and let me know how you get on.

The internet has revolutionised the way people shop and research.

Now practically any piece of information you need is at your fingertips. A quick Google search will find you local suppliers, research material and that obscure pram you have been searching for with an iPod dock.

However, as an online business are you making the most of those leads when they come to you?

Take a moment to imagine the person who has just completed your online form sitting at their computer. They have just hit the send button. Now what are they doing?

They are waiting – waiting for you to respond.

How quickly do you respond?

In a recent survey by Insidesales.com and Omniture the following, quite startling facts were unearthed:

• Average email response time: 19 hours, 31 minutes
  *Optimum response time should be within the first hour
• Average phone response time: 36 hours, 57 minutes
  *Optimum phone response time should be within the first five minutes
• How many companies even responded?
  *Only 47.3 percent responded via email, and just 7.5 percent responded via phone!

That doesn’t make good reading.

The internet offers almost instant search results therefore internet users expect fast reaction times from companies on the internet. Recently I sent an email enquiry to a local business – it took them 2 weeks to respond and that’s not acceptable in anyone’s book.

So how can you make sure you are making the most of the leads that come to you through your website?

Here are 5 tips you can use to make your business more effective at making the most of your web enquiries.

1. Analytics

Analytics are the closest thing you’ll get to a crystal ball. They will show you where your traffic is coming from, what keywords are providing the most leads etc. Use this data to determine which sources provide you with the highest amount of converting traffic and ensure you do everything in your power to boost that source.

2. Lead forms

If you use a web based lead generation form (i.e. a form for your customers to complete when enquiring about your services), how effective is it?

If you’re asking a large number of questions you may be diluting the effectiveness of it. After all, how many people are going to want to sit for hours completing an online form?

Make sure the questions you ask are relevant and valuable – if any aren’t, ditch them.

3. Offer

Your website is nothing without an offer. But is that offer relevant and tempting?

If you find your leads are dipping, take a look at your offer. Try something new and compare results. Only through this constant testing can you define what it is that your customers see as a valuable offer.

4. Lead distribution

The chances are that within your company different people will be dealing with different leads. So how do you facilitate that at the moment? Are they printed off when someone has time and placed on desks? Do they eventually get forwarded on via email when someone has a moment?

As I’ve already said internet users want instant results. Use a system that automatically distributes the leads to the relevant people. That way they will receive a response instantly.

5. Be faster

Although left until last, this one is the most obvious. All you have to do to make your web leads more effective is respond to them quicker.

Even if that means sending an instant holding email that tells the person you’ll be in touch within 24 hours. Of course, if you do send a message like that make sure contact is made within the specified time.

If someone out there has taken the time to find your website, read what you have to say and complete your online form the least you can do is respond to them quickly. Do that and you’ll gain a great reputation and quality leads.

Sally Ormond – freelance copywriter

There is one formula that is ingrained in the minds of many internet marketers and internet businesses out there:

The regular addition of fresh content will undoubtedly help your search engine optimisation strategy, generate more traffic and therefore potential business.

But just adding content for the sake of it could do more harm than good.

If you write or commission a copywriter to create a vast number of SEO rich articles for your website are you really adding value?

“But I’m driving traffic!” I hear you cry.

You many well be but what’s in it for those people when they find your article?

• What value will it add?
• What’s your call to action?
• Is it really all that relevant?

If your content doesn’t offer the reader anything or ask anything of them, what’s the point?

Adding fresh content to your website is a good thing.

Making sure it’s search engine optimised is great.

But you also have to ensure it’s relevant, adds value and asks something of your reader. If you don’t they’ll skim read and head off to another website because you haven’t used that content to draw them into your website, get interested about your product or buy.

So the moral of this post is – add content, make it relevant and make sure there’s a call to action/lead into your main website.