Freelance Copywriting, marketing and social media tips

If your copywriting is going to be successful you must make a connection with your reader. To do that you have to build rapport – create an emotional bond by tuning into their very thoughts and desires.

Sound scary?

Just think about it for a second. You would have come across numerous sales people over the years. Of all the sales people you have bought from, where they caring, thoughtful, did they take an interest in you? Or were they stand-offish, self-centred and uncaring? I think I can guess what your answer is.

If you can show your reader that you understand their concerns and fears they are far more likely to buy from you.

But for this approach to work, you have to know what your reader is concerned about. For example, if you are selling toys or games you can tune into parental concerns.

A quick tip to build rapport immediately is to use three small but powerful words “As you know” when mentioning a fact about their job or interests such as:

‘Dear Mr James,

As you know it takes more than just a good grasp of English to become a great sales writer.’

Admittedly this method takes a bit of practice. To get a similar effect you can always adopt the easier option of flattering your reader. Let’s face it, everyone likes to be flattered and made to feel more important than they actually are. Show your reader how clever, important or beautiful they are and they’ll listen to you until the cows come home.

Sally Ormond

Why?

Any of you reading this with children would have experienced the perpetual ‘but why?’ phase that all children go through. It is a question everyone learns ask from a very early age. Sadly, although my children are rapidly heading towards their teenage years, it is a question that is still being asked with annoying regularity.

When you talk to someone directly it is easy to keep their interest as you can hold their attention with eye contact, your body language, the intonation of your voice and of course dialogue. When you are communicating via the written word you can’t use any of these techniques.

But all is not lost; there is a very simple technique you can use to stimulate a ‘conversation’ with your reader.

Ask Questions

If you are not used to writing in this style it can sound a bit obvious. But it does work. If you ask your reader a question, I can guarantee that they will think of an answer.

Why?

Because its human nature.

They can be:

• Closed questions – those that have a yes or no answer. These are great for closing a sale. They force someone to make a decision to buy.

• Limited questions – those which offer a choice from a set of answers (e.g. which do you prefer, white wine or rosé?) to engage people.

• Open questions – those which have no fixed answers. By using these you hand over conversational control to your reader. They can take their time considering their answer. People love this type of question.

Granted, it will take a bit of practice writing like this as it isn’t a style that comes naturally to many people. But stick with it, it will work.

Sally Ormond

This series of posts was inspired by the writing of Andy Maslen, copywriter (the link takes you to Andy’s Amazon page where you can find his range of excellent copywriting books) and his book ‘Write to Sell’ (Chapter 11).

If you look back through the history books, you will see that the telling of stories has been a part of our culture for centuries. It was the way information was passed from person to person before the advent of today’s technology.

We have all grown up listening to stories – fiction as bedtime stories or fact from stories told to us about the ‘olden days’ by our Grandparents. The human race is preconditioned to listen to stories, which is why freelance copywriters exploit this fact in their sales writing?

I don’t mean ‘Once upon a time…’ stories – you wouldn’t be much of a copywriter if that was how you began every sales message (although I dare say there may be occasions when that could be very effective). But if you can incorporate a story within your copy, it will strike a chord with your reader who then will be unable to resist reading it.

How to incorporate a story

For a sales letter, you can easily don your storyteller’s hat in this way:

Dear Mrs Gregory,

Like you, Dorothy Jones found she was having difficulty in coming up with original material for her sales literature. She spent hours of her time trying to create something fresh and interesting. Then she came across Briar Copywriting. They were fantastic and, from her brief, produced a new and compelling brochure. Sales and enquiries have now increased…

If you are writing webcopy you can use a similar technique but your story would be in the form of a case study. By its very nature, it is already a story.

No matter what type of writing you are incorporating your story into, you must keep its content and subject matter relevant.

Sally Ormond

This series of posts was inspired by the writing of Andy Maslen, copywriter (the link takes you to Andy’s Amazon page where you can find his range of excellent copywriting books) and his book ‘Write to Sell’ (Chapter 11).

Every writer, at one time or another, has been in the position where their creativity flows unchecked. They can’t stop writing. In certain circumstances that is great, but at other times it can be dangerous leading to ‘over-written’ copy.

But to be an expert freelance copywriter you have to learn that it isn’t all about being short, snappy and to the point. Sometimes the copy needs to be fairly lengthy. The trick is learning when which one is appropriate.

If your brief calls for short and snappy you have to be ruthless and cut your copy to the bone. There is no room for creative flair – your copy must be concise and to the point.

Quite often long copy is called for when writing for the direct mail market – believe it or not, people to actually read those long press ads that you see and those multi-page sales letters.

One famous example of long copy in press advertising was an ad for Merrill Lynch. It took up a whole page in the New York Times – seven columns, tiny type, no pictures and a total of 6,540 words! Guess what? It drew in 10,000 requests for a booklet mentioned towards the end of the ad*.

What can we learn from this? Well, in short, what matters the most is how interesting your copy is to the reader NOT its length. No matter how long your copy, if it isn’t interesting no one is going to read it. And if no one reads it, it isn’t going to sell. And if it doesn’t sell, your client will go out and find a new copywriter.

There is one golden rule to remember though when writing long copy (and short for that matter) – always plan, plan, plan. If you don’t you will turn off your reader and they will be lost forever.

*Write to Sell – The Ultimate Guide to Great Copywriting, Andy Maslen (p.81) – Link takes you to Andy’s Amazon page where you can find all his excellent books on copywriting

Before I begin I just wanted to make one thing clear – this series of articles won’t make you an effective copywriter over night. To become an expert freelance copywriter takes time and practice (and a bit of natural talent).

OK, that’s the disclaimer over and done with. Now for the first lesson…

Are you sitting comfortably? Then I’ll begin. Copywriting, or sales writing, is worth its weigh in gold when done properly. If you have been reading my other blogs you would already have learned how to identify your reader, learned how to plan effectively, sell the benefits of your product and how to implement AIDA.

Now though, I want to take a look at the actual writing. The persuasiveness of your copywriting all comes down to your ability to convey a convincing tone of voice, your choice of words and your ability to produce punchy sentences.

In this blog I want to concentrate on staying focused.

Here is a list of what you must focus on when writing:

• YOUR READER

Not a long list so it should be easy to remember. Everything you write must mean something to your reader. Let me use a fishing analogy here – if your line of words is taut, your fish (reader) will remain hooked, let it go slack and they will swim off towards one of your competitors.

It all starts at the beginning

The most important part of your writing is the initial sentence – this is your opportunity to hook your reader:

• Address them directly
• Create empathy to get their attention
• Talk to them

When you are writing, imagine you are holding a conversation with your reader. Engage them and keep their interest. If you don’t you will run the risk of them gazing out of the window, seeing one of your competitors’ posters and then they will be lost forever. So keep in interesting and avoid clichés.

Next time, I will address the brevity vs long copy debate.

This series of posts was inspired by the writing of Andy Maslen, and his book ‘Write to Sell’ (Chapter 11).