This article was supplied by Printed.com, suppliers of unbeatable quality digital flyer printing, and a shortlisted company for this year’s industry leading Print Week Environmental Company of the Year 2011 award.

The author’s views are entirely his own and may not reflect the views of FreelanceCopywritersBlog.com. If you are interested in producing a Guest Post for this blog, please get in touch with your ideas.

A flyer campaign can offer a high return-on-investment due to its ability to reach a targeted demographic with a specific, relevant message. Once you have written your flyer, or flyers, the main issue is how and where to distribute them for maximum effect.

Like everything else, the business world is dependent on the written word to communicate information about its products and services. No matter how many thousand words a picture is worth, text isn’t going out of fashion: there is simply no substitute for a paragraph, page or book of words to get your message across. Your own flyer is a case in point: flyers are an outstanding way to deliver a simple, brief and accessible pitch to potential customers. Although images can add a great deal to them, flyers stand and fall on the quality of their text.

Flyers as a calling card

Whilst the text on any flyer is critical, it takes on a new relevance when the service you are promoting is text-based. Here your flyer presents an additional opportunity and pitfall; it is not just what you are saying, but how you are saying it that will make an impact. As a copywriter, editor, proofreader, advertiser, scriptwriter, bid writer (the list goes on), the quality of the text on your flyer as well as the service itself will form a vital part of attracting new clients. At the most simplistic level, you have to be absolutely obsessive about detail; if you are offering a copywriting service, for example, your potential customers will not have much confidence in you if your flyer is littered with minor errors – something that might be forgiven in a different industry. Conversely, if your flyer is well designed and laid out, and the text is compelling and letter-perfect, this in itself serves as an advert for the service you are offering. The flyer is an advert and portfolio sample in one.

Distributing your flyers

Once you have identified a need or niche, and composed your flyer accordingly, you need to make sure it reaches the right people. One of the biggest advantages of a flyer campaign is that they can be used to target certain demographics. Local businesses with a broad appeal (such as a restaurant, for example) might benefit from distribution to a particular post code. Other services, probably including your own, will require a different approach.

Fortunately, this is relatively easy with a little research. You will know from experience that flyers are distributed in a variety of ways – direct to your door, in magazines and other publications, and displayed in public places. The only task is to establish which of these are most relevant to your business and will provide the best ROI. That way, you need send out comparatively few flyers, knowing that the people they reach are likely to be interested in the service you provide. Specialist and trade publications are a good place to start, since you know that these are industry-or interest-specific. You may also be able to purchase mailing lists of people who have used or expressed interest in similar services in the past.

Conclusion

Some forms of advertising (such as newspaper ads or radio commercials) aim to reach a large number of people representing a cross-section of the population. Consequently, this is best for businesses that have a broad appeal. Flyers, on the other hand, typically reach a smaller number of people with a specific message that – with a little research – can be tailored to their needs. This is why a flyer campaign can offer such a high ROI: flyers are very cheap to produce, and can be sent to the people who will most likely respond well to your message. For a text-based service, there are a wide range of opportunities to distribute your flyer to potential and relevant customers, due to the large number of publications aimed at different business sectors.

how on earth do I price my services?

Many make the mistake of choosing the option of charging for the time it takes to write the copy. But hourly (or even daily) charging doesn’t really cover the full picture.

Let me explain:

• If you were looking to hire a builder you wouldn’t expect to pay by the hour
• If you went to a plastic surgeon you wouldn’t pay by the hour

Why?

Because it’s their experience, expertise and talent that you are paying for, not the length of time it takes for them to complete the task. That’s why you are willing to pay them for the end result.

Charging for the difference you make

A company will seek out a copywriter because they need expert help. They are looking for someone to:

• Turn their business around
• Generate more sales
• Attract more leads
• Increase the number of visitors to their website

Therefore, you must base your charges on the difference it will make to your client.

It doesn’t matter if it only takes 2 hours to write a cracking sales letter, but what does matter is the 80% boost in income that sales letter will generate.

Copywriting, as with the other elements of marketing, is an investment – the client pays for the output and results your work produces, i.e. for your experience, expertise and aptitude.

Better for the client

If you are still struggling with the concept of not being paid for your time, think of it this way – by coming up with a fixed fee for the project (based on the brief, your considerable experience and talent and the difference it will make to your client) your client will be happy because they will know exactly how much the job will cost.

Just make sure you clearly show in your proposal exactly what is covered within the quoted fee (e.g. number of revisions, meetings etc.) so everyone knows where they stand.

Over to you

How do you feel about pricing?

Do you have a method that reflects the quality of your writing?

Have your say by leaving a comment below.

This article was supplied by Printed.com, suppliers of unbeatable quality digital leaflet printing, and a shortlisted company for this year’s industry leading Print Week Environmental Company of the Year 2011 award.

The author’s views are entirely his own and may not reflect the views of FreelanceCopywritersBlog.com. If you are interested in producing a Guest Post for this blog, please get in touch with your ideas.

Leaflets are a great way to drum up some business, assuming the content is up to scratch. However, writing effective copy for your leaflets is quite a skill.

Leaflets are an excellent way of targeting a particular area or demographic with details of your business, and flyer printing is a cheap and simple process thanks to advances in digital printing. However, simply putting together a leaflet and sending it out isn’t enough. Your content has to sparkle in order to grab the attention of your readers and raise it above the level of the dozens of other leaflets they will encounter on a regular basis.

Before you start…

To begin with, there are two general principles you should remember. One is that attention to detail is really important. When you have finished writing your leaflet copy, check it, re-check it and check it again. Then get someone else to read your leaflet. Printing thousands of substandard flyers isn’t going to do you any favours, as spelling and grammatical mistakes make you look lazy – and if you can’t be bothered to proofread a flyer, why should the customer have any confidence that you will pay them the attention they need? The other principle is not to over-stuff your leaflet with too much information or extraneous text. Readers don’t want to plough through any more than they have to.

1. Grab the attention

Flyer printing is an excellent way to access new customers, but you need to engage them straight away. Don’t leave your best material for the end of the leaflet. You need to grab their attention in the opening words – since these are all that many people will read. Most customers will take just a few seconds to assess your leaflet, before deciding to keep it or throw it away. In addition, if your leaflet is displayed alongside others in a rack, the first third or so is all that casual onlookers will see. You need something to make them pick it up. Have a look at other leaflets to see which achieve this and which fail. Images are sometimes good, and digital printing means you can include colour pictures at a relatively low cost. Nevertheless, make sure they add to rather than distract from your leaflet’s message.

2. Draw them in

Having gained your potential customer’s attention, you need to prompt them to consider your business or service further. A good way to do this is to ask a question that has particular relevance for them, and then offer the solution. Readers don’t want or need to know all about your business; what they want to know is what it can do for them. All the detail in the world won’t help you to make a sale or gain a client if they can’t see how it relates to their needs. So, put yourself in a potential customer’s position and write your leaflet copy accordingly.

3. End with a prompt

Finally, make sure you end your leaflet with a ‘call to action’ – a little encouragement to your audience to take the next step and get in touch, visit or find out more. Needless to say, make sure that they have all the information they need to do this, whether it’s directions and a map, a website or phone number. (Make sure that you are going to be able to deal with people who get in touch that way – there’s no point including a phone number on your flyer if you don’t have staff around to answer the calls.)

The call to action restates the reason they might want to find out more, and tells them how they can do it: ‘To cut your heating bills by 30 percent, phone us on…’ Don’t just give them the information they need in the flyer and expect them to make the leap to contacting you. Including this one extra sentence can result in a far more effective leaflet campaign.

If you’re unsure what a white paper is, basically, it’s a document that describes a problem and shows the reader how to resolve it:

•    It begins by discussing a challenge experienced by its readers
•    Gives a compelling case as to why you should use a particular approach to solve the problem

I guess you could say they are a cross between a brochure highlighting the consumer benefits of a particular product or service and an educational magazine article, therefore conveying technical information within a marketing format.

But happens once they’re published?

The information within them is valuable marketing collateral so it seems a waste to allow it to gather dust.

Make the most of your white papers

White papers can be anything from 6 to 50 pages in length; that’s a lot of information.

Whether you publish them online or produce them as print materials, there is a way to get a bit more mileage out of them.
One such way is to repurpose the content for your corporate blog. After all, how many times have you found yourself scrabbling round for blog posts?

There are only so many times you can pester your subject matter experts within your company to write something for you. Plus, (no disrespect to the technical bods) their writing tends to be too complex for your blog readership who are looking for short posts packed with easily digestible information.

Whether you have the time and expertise within your own company to do this, or you hire in an outside copywriter, a single white paper can create a series of interesting posts.

All you have to do is:

•    Re-write the content with your new readership in mind
•    Devise a way of splitting the content down into individual sections (a 15-20 page white paper should generate about 7 blog posts)
•    Find new ways of presenting the information (e.g. info graphics as well as text)

Before you know it, you’ll have generated a whole new series of marketing collateral.

In this way, a single white paper that would normally have been forgotten about can be converted into fresh, vibrant content that will reach out to a whole new market whilst providing you with an endless stream of blog posts.

Well, before I answer that, think for a moment about what it is that makes you decide to buy something.

First off, you’ll have a need (whether you’re conscience of it or not). Whether it’s a party coming up that you need a new dress for (and shoes, bag, make up etc.), or a problem with your business that you need a solution for, something will trigger a potential buying decision.

Last week, I was leaving my Accountant’s office at about 5pm. It had been a long day and I’d not had a lot to eat. As I walked back to my car, my stomach was beginning to complain bitterly about the lack of food it had seen that day. To reach my car, I had to walk past a new Indian restaurant. The smell was absolutely heavenly – so you guess what I had for tea that night.

In that instance, my motivator was hunger and the solution I was presented with was the aroma of Indian food.

Hitting the right spot at the right time

Generating sales through copywriting motivators is all about identifying your audience and being in the right place at the right time.

The motivators you identify are going to be pressure points that when pressed, encourage your customers to buy.

Therefore, as well as identifying your target market, you’ve also got to convince them they must buy your product or service, because if they don’t, they’ll be missing out on an excellent opportunity.

For arguments sake, let’s say you have an email marketing solution to sell.

You’ve identified your target audience as being SMEs who are looking for an automated solution to help them reach a wider audience via email.

Your copy shows all the benefits of your product; they know they want to buy it because it will help them market their business more effectively, but they’re still hanging back. So, it’s up to you to give them the motivation to buy.

Becoming Mr or Mrs Motivator

OK, it’s time to bring on the big guns.

What is it going to take to make them buy your product?

You’ve already sold them on the benefits and they know your product offers them all the features they’ve been looking for. So how do you get them to take the final step and buy?

It’s time to get motivating:

Whether you use a limited discount, offer a free service (for a limited time only) or limit your product in number (scarcity = desirability), these motivators will encourage your customers to make their buying decision quickly – after all, no one likes to think they’ve missed out on a great deal.

It’s human nature to hang back before parting with our hard earned cash. Every now and then we need a little push to sign on the dotted line.

We all love that feeling of getting something for nothing (or at least a discount), so offering a motivator, like one of the above, will help you get your sale and your customer the service they need.

Over to you

What motivators have you used in the past?

Have you found some to be more effective than others?

Leave a comment and share your experiences.

No, I haven’t completely lost it; you really can ‘wear’ your blog (in a manner of speaking).

People read blogs because:

•    They want to learn something
•    They enjoy reading people’s opinions
•    They are personal

That last one is the key – they are personal. Your posts are written by you, from the heart and full of personality.

So, if no one is reading your blog posts, that could mean there’s not enough of you in them.

Getting personal

Even if you don’t realise it, your readers are building a relationship with you.

They know a lot about you from your writing. The style you use, your opinions and subject matter all help them build up a picture of what you’re like. And if they like what they see, they’ll keep coming back.

To some, that might sound like a scary stalker kind of scenario, but your readers are based all over the world and read your stuff because they like it – simple.

If you are lacking in readers, or losing them, you’ve got to boost the connection you have with them. So squeeze yourself into you each and every post and flirt with them a little.

How to add personality to your posts

Try these out for size:

1. Write orally

Write as you speak.

As you compose your post, imagine yourself chatting to a friend over coffee and write in that style. This openness will appeal to your readers and create a very accessible and readable style.

2. Add a bio

By simply adding a biography to each post, or an ‘About’ page to your website will show your readers who you are and what you do. Adding a picture is always a nice touch.

3. Respond

If your readers like your stuff enough to comment on it, don’t ignore them, reply to them. This will encourage a two way conversation and may even boost the number of comments you get.

4. Be personal

Throw a few different types of posts into the mix. As well as your informative stuff, chuck in a few personal stories and experiences, may be even a rant or two. This will really connect with your readers and show them the real person behind the blog.

It’s also a great idea to be contactable – whether by email or social media (Twitter, Facebook, LinkedIn) – your readers will know you’re a real person who is also interested in them.

Over to you

What do you do to encourage readers to your blog?

Have you found a particular style that works for you?

Leave a comment below – it’s good to share.

Sally Ormond – Copywriter, blogger and lover of rum toffees

We are surrounded by marketing messages every day.

You can’t hide from them. Whether it’s the TV, magazines, radio, buses, taxis, billboards etc. everywhere you look, everywhere you go, someone is trying to sell you something.

So, if you’re one of those companies, how do you get your message to stand out from everyone else’s?

Well, it has a lot to do with your information presentation.

As a copywriter, my focus is always on the message, but I am well aware that colour, graphics and layout play a big part in the way an advert or message is received (even though, ultimately, it’s the words that will do the convincing and selling).

When it comes down to it, if you want your message to be seen, think about how it is presented.

Information presentation

There are 5 very simple things you can do to make sure your message isn’t ignored. I’m sure there are other things too (if you can think of any, leave a comment and share them with us), but these are my top 5.

1. Verb

Don’t worry, I’m not about to launch into a grammar lesson. But starting your heading with a verb instead of a noun will help it pack more of a punch.

A verb is a ‘doing word’ making it active, and if it’s talking about something you like doing, you’ll be more inclined to read on.

2. Short and sweet

Nope, I’m not about to dive in to the ‘long copy verses short copy’ argument. In this case, short and sweet refers to your sentence structure. Keeping them short will aid readability. They get across ideas succinctly. They keep your reader interested.

3. Another short and sweet

Your paragraphs should also be – you guessed it – short and sweet.

A page with lots of white space and short chunks of text will look far more attractive than a page with solid text.

Psychologically, it makes the reader think the information will be easy to read.

4. Loud

Once you’ve written your copy, do you ever read it out loud?

If you don’t, you should. Reading out loud will give you a whole new perspective on it. Plus, it will help you spot areas that sound clumsy or repetitive.

5. Check-list

After writing and refining your copy, check to make sure it is:

•    Concise (think short sentences and paragraphs)
•    Informative (and relevant)
•    Attractive (lots of white space, readable font etc.)

If you can tick all 3, you’re well on your way to making your message stand out from the crowd.

Over to you

Can you think of any other ways to make sure your message stands out?

Leave a comment below and share them.

OK, so I’m not a doctor – actually, with my chronic needle and hospital phobia that was never going to be a career suited to me.

But, as a copywriter, I can use my skills and experience to help your customers overcome their difficulties in life by convincing them your product or service is the panacea they’ve been looking for.

Finding their pain point and lancing it (urgh, that’s just conjured up an awful mental image) is all it takes to get a sale.

It doesn’t matter whether you’re writing for a B2B or B2C market, businesses and consumers all have problems they want solving.

Pain equals motivation

It’s true, pain is a great motivator. After all, if you burn your hand on an iron, you’ll be swiftly motivated to remove your hand to stop the physical pain you’re feeling.

It’s the same in sales. Let’s take the business market as an example. There are all sorts of pain points here:

• Inadvertently breaking rules
• Being rejected
• Having your secrets stolen by a disgruntled employee
• Losing money

Businesses want to stop these things from happening, therefore they are strong motivators.

Getting the balance right

If your copy over states or concentrates too much on these pain points, you’re going to depress your reader and they’ll probably just go and find a dark corner to hide in.

But if you get the balance right, they’ll snap your hand off because they know you’re the ‘special one’ they’ve been looking for; you’re the one that’s going to make everything OK.

A great way to start is with a headline like…

Have you ever wished that….

This is a gentle lead in and shows them that you understand the problem (pain point) they are experiencing. This empathy will show that you’re a company that cares and one that wants to help.

Then, as you get into the real meat of your copy, you can continue with…

Well, now you can with our …..

So within a few seconds you’ve not only shown you understand their issues by highlighting the problem they’re facing, you’ve also immediately shown how you can make that problem disappear.

That’s pretty powerful stuff.

Over to you

Identifying the pain is half the battle. How have you managed that in the past?

Why?

Well, for many people, shopping online is still dabbling in the unknown. If they buy something from a High Street store, they can speak with staff, see the product, pay for it and take it away there and then.

But shopping online is a completely different experience:

•    There is no one to ask questions of immediately
•    The can see a picture of the product but not the real thing
•    They can’t touch the product
•    Although they can pay for it, they have to wait for it to be delivered

Effectively, they are giving a faceless company their hard earned cash for something they’ve not yet received.

It’s hardly surprising so many online transactions are never completed.

Don’t lose sales through ‘what if…’ syndrome

What do I mean?

•    What if I can’t get back to the webpage I want if I click this link?
•    What if I don’t like the product when it arrives?
•    What if the company goes bust?
•    What if they sell my details on to another company?

These are just a few of the ‘what ifs…’ that could be flying through your customers’ heads right now.

So how can you alleviate their fears?

How can you make them feel safe while shopping with you?

Give reassurance every step of the way

The key is to reassure them at every stage of the buying process – from the moment they land on your website, right through to their sale confirmation email.

1. Testimonials

An old one, but a good one. Showing real customer testimonials on your website will help reassure your customers. If they can see other people were satisfied with your products and service, they are more likely to buy.

If you don’t have any, get some. Ask past customers to rate your service.

2. Privacy policy

People are, quite rightly, concerned about the possibility of their details being passed on to third parties.

Reassure them this won’t happen by telling them and providing a prominent link to your privacy policy.

3. Simple ordering

If you want someone to buy from you, your ordering process must be simple. And I don’t just mean so you can understand it.

People of all IT abilities are going to be potential customers, so when you design your ordering process, get your Aunt or other member of the family (non-tech savvy) to do a dry run for you. This ‘test drive’ will help you iron out any ambiguities.

4. Reputable payment

People don’t like to input their sensitive information online, such as bank details and card numbers. Give reassurance by only using reputable payment partners.

5. Guarantee

Everyone loves a guarantee, especially the ‘100% of your money back, no questions asked’ type. It shows your commitment to your customers and your faith in your products.

6. Let them know where you are

There’s nothing more off putting than seeing a website without an address.

If you are genuine, surely there’s no reason to hide your postal address.

7. Click points

All over your website there’ll be various ‘click’ points for navigation. Do a full review of them (call in your Aunt again) and make sure they are all clear. If not, add a line of text to explain what your customer needs to do.

8. Awards

If you have won awards for customer service or for your products, display them on your website. Sight of those will provide an extra layer of confidence for your customers, making them more likely to buy.

There you go, 8 very simple ways you can avoid the ‘what if…’ syndrome.

Over to you

Can you think of anymore? If so, leave a comment below.

As people begin to see the light they are starting to understand that consumers don’t like to be ‘sold’ to in this way. They prefer a more subtle approach and the opportunity to build relationships.

This type of ‘inbound marketing’ focuses on the customer finding the supplier through search.

Understanding how to attract customers has been the focus of 2011 for many companies, which is why I thought you might be interested in seeing this fabulous post that appeared on Hubspot Blog a short while ago.

It looks at the top 10 marketing infographics in 2011 and is really worth a look.

You can see if here: The Top 10 Marketing Infographics of 2011

Thanks guys.