Email marketing provides businesses with a quick and inexpensive way to reach hundreds of customers instantly. It has revolutionised marketing – but its impact has also been lessened by the spammers out there.

Spammers are email marketers who fill millions of inboxes with unsolicited messages. The problem is their abuse of the system has made in increasingly difficult for genuine businesses to use this method.

You used to only have to worry about having a strong message to make sure your email got read. Now you have to prove it’s not spam.

What is a spam email?

Spam is unwanted email that is delivered to thousands of recipient simultaneously. Obviously you could argue what constitutes ‘unwanted’ email until the cows come home but as a general rule if the email comes from someone you don’t know it is perceived as spam.

When you should use email…

• To tell your customers about new offers
• When sending advice, useful information to enhance your customer service
• Keeping leads warm by staying in touch
• Following up contacts in a sales campaign (e.g. to encourage sign-ups etc).

All of these have one thing in common – they are concerned with building relationships with your customers and keeping them up to date.

…and when you shouldn’t

• Prospecting – this can be seen as an annoying and impersonal method of initial contact
• Generating leads  - again this is impersonal and your email will be deleted
• Using rented lists – you have no relationship with these contacts so you’ll be seen as a spammer

If you want to market through email your best bet would be to develop your own opt-in list – if you have the recipient’s agreement for you to send information to them they are more likely to buy from you at some point.

Build your own list

Building your own opt-in list is fairly straightforward but it can take time. Therefore you should start immediately rather than wait until you have a campaign in mind.

You can attract opt-ins through your website (give away a free report in exchange for their details), your reply devices and your order forms.

Your request doesn’t have to be complicated, simply:

• Ask for their email address
• Ask for permission to send emails to them
• Tell them exactly what kind of emails you will send them
• Assure them you won’t share their contact details with anyone else

Of course, one thing to remember is that you must create an opt-out. This should consist of a reminder of why they are receiving the emails (i.e. they requested updates) and an opt-out link which will take them through to a webpage which automatically removes them from your mailing list.

Before you know it, you’ll have an in-house marketing list.

Further reading:

Email Marketing – It’s All In The Subject Line

Work You Way Towards The Perfect Email Body

Sally Ormond – Freelance Copywriter

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Dear Copywriter,

I’ve got a newsletter that just isn’t growing. I’m busy posting my site on free advertising sites and I’m even paying for advertising, but I’m not getting any new sign-ups. What can I do?

Yours sincerely.

Billy-No-Mates

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Dear Billy-No-Mates,

First off, you’re not alone. I know you are working hard but sadly that doesn’t mean you will be guaranteed success. You need to consider long-term ways to grow your list.

My favourite way to grow a subscriber list is through giving away articles.

Website and blog owners are always looking for content to share with their web visitors. So, there are places called Article Directories (basically a library of free articles) where they can go to find articles that they can use – free. I’m sure you’ve heard of Ezine Articles? Well, that is just one – search Google under ‘free article sites’ for more.

All you have to do is write and submit your articles to these websites.

In case you were wondering just how that will help grow your subscriber list, I was just coming to that bit.

Once you have written your article you can then complete the Author Bio which goes at the end the article (see below for an example). This section is where you can sell yourself and talk about your business. But instead of your author bio linking directly to the main page of your site, link it to a page where you have a signup box for your newsletter.

Ta-da! Now everyone who clicks through that link will be taken to the page where you can offer them your wonderful newsletter (with a great incentive they can’t pass up.) and your newsletter list will grow.

So there you go – happy article writing.

Sally Ormond is a professional UK freelance copywriter, website copywriter, SEO copywriter and advertising copywriter with extensive experience in B2B and B2C copywriting markets. She can be contacted at +44(0)1449 779605 or at sally@briarcopywriting.com for any copywriting project you may have.

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